Keeping Swistak Enterprises Mowing and Growing

Case Study

Keeping Swistak Enterprises Mowing and Growing

“We mow 600 acres a week, and if we lose a day, we’re in trouble. We do medical facilities and assisted living communities. These are very high-profile accounts, and I need my equipment to make them look good.”

Dan Swistak, Owner, Swistak Enterprises

Overview

As a small business, Swistak Enterprises success depends on a sharp service provider for equipment and maintenance. For 16 years running, Ty’s commitment and quality has kept Swistak a cut above.

Challenge

Equipment Downtime Threatens Swistak’s Reputation and Schedule

Swistak Enterprises, a trusted name in commercial and residential lawn care, has been building its reputation for quality work and professionalism for 16 years. As a small, family-owned business in Omaha, Swistak’s success relies heavily on their repeat and referral business. They can’t afford delays or lost time. Swistak manages an entire fleet of equipment, from wide-cutting commercial mowers to residential push mowers. With 600 acres to mow per week, Swistak requires immediate service responses to ensure their crews remain on schedule.

Key Challenges

A lean workforce requires quality, user-friendly equipment.

Malfunctions threaten schedules and reputation.

High-profile accounts leave no room for delays.

Solution

Ty’s Commitment to Quick, Quality Service Is Second to None

When owner Dan Swistak was starting the business, he was personally referred to Ty’s Outdoor Power and Service for his first piece of equipment. Since then, Swistak has sourced nearly every piece of equipment, as well as his service and support, from Ty’s. To help Swistak get started in the right gear from the get-go, Ty recommended the Hustler line of mowers. 16 years later, Swistak has never needed to try anything else. “Hustler is operator friendly, so I can put a new guy on it, and he’s mowing in five minutes because it’s so simple,” Swistak explained. “I’ve even sent 90% of my neighborhood to Ty for their own Hustler mowers because they’re so impressed by their quality. And Ty’s service and support is second to none.”

Operator-Friendly Equipment

Ty suggested Hustler mowers for their simplicity, which ensures even new team members can quickly adapt.

Unmatched Customer Support

Ty’s commitment to Swistak goes beyond just sales, providing immediate solutions to keep them operational.

24/7 Winter Storm Assistance

Ty’s dedication shines even in adverse weather, ensuring essential snow removal services remain uninterrupted.

Result

Small Business Success Runs on Reliable Partnerships

Swistak credits much of his success to the dependability of Ty and his staff. When your reputation is on the line at every job site, it’s critical to have a reliable partner you can trust to keep you rolling, and for Swistak, that need is year-round. Swistak is also widely known for their snow removal services. Having the right equipment at the ready is a matter of safety, especially for the healthcare facilities Swistak serves. “Ty will be open 24 hours during a storm,” Swistak said. “If one of our salt spreaders goes down, or one of our plows breaks a spring, we know we can zip over to Ty’s and the service is immediate. There is never any down time with Ty.”

16 Years of Business Growth
No Equipment Downtime or Delays
Reduced Customer Attrition Costs
Improved Employee Retention

“I owe a ton of success to Ty and his staff. They keep me going. I’m never down a piece of equipment, and that’s a testament to Ty and his service department.”

Dan Swistak, Owner, Swistak Enterprises

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